Refrigerated Door to Door Shipping in Gauteng

Shipping Accuracy Check your addresses carefully! Our delivery guarantee extends only to correctly addressed orders. We cannot guarantee the condition of the package if the delivery service has to reroute. We guarantee delivery only to the provided address confirmed on the order.

No weekend deliveries are available. Depending on your location, orders are packed the next day and shipped the following day.

No P.O. Unfortunately we are unable to ship to PO Boxes, APO, FPO, DPO, or International addresses.

Refunds and Replacements Due to the perishable nature of our product, we do not accept returns. In the event you are dissatisfied with your purchase, you must contact us within 3 days of receiving your order. We reserve the right to limit refunds and replacements can only offer one replacement per consumer.

Ordering Policy Orders can be placed only be placed online

Cancellation policy or change of order Any change in the order including cancellations must be communicated to us before 10h00 the next business day of placing the order. We cannot guarantee the change or cancellation if outside of this timeline.

Handling and Freshness All products are frozen from our warehouse. Please freeze the products immediately upon receipt. Products must remain frozen until they are ready to be consumed. Failure to report spoilage within 48 hours of receiving the order will be at the loss of the consumer. Other defects must be reported within 3 days from receipt of the order. We are committed to using only the highest quality ingredients. If properly in the freezer, our products will remain fresh and delicious for approximately six months.